We’re sorry you are experiencing an issue at this time, and our team would like to help to the extent we can! Please click on the Support button, which appears as a question mark if you’re on your mobile device, to open a request.
Please provide relevant details, such as the full name of the financial institution(s) or app(s) you’ve connected using Mono, and/or any screenshots of error messages you’ve received. Please do not include sensitive information in your request.
While we will look into your issue to see if we can help, we may be constrained in what we can do to address your issue. In some cases, you may need to contact either:
Your financial institution, if your complaint relates to products and/or services provided by the financial institution; or
The app through which you accessed our services, if your complaint relates to products and/or services provided by the app.
In either case, we will attempt to provide you with information to assist you in coordinating with your financial institution and/or app.