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Why does the data_status of a connected account keep returning FAILED?

Why does the data_status of a connected account keep returning FAILED?

Ogenna Ogbogu avatar
Written by Ogenna Ogbogu
Updated over a year ago

If data_status is returning FAILED, you can solve this by:

  • Initiating data sync manually, then retrying the endpoint

  • If the above returns reauthorization_required, then your customer will need to reauthorize before retrying the endpoint.

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