Why is my payout stuck on pending?

Umar Ahmedtijani
Umar Ahmedtijani

This is due to either a downtime from your bank or with our payment processor. We automatically retry pending payments till they are successful. If a payout is stuck on pending for more than 24hrs, you can reach out to our support team via live chat at the bottom right of the dashboard or email us at support@mono.co

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