Statements collected via Statement Pages are generally returned within 5 minutes of the request. If statements are taking longer to deliver this is mainly due to:

  • Poor internet connection: This means there may be an issue with the receiver's network connection preventing them from getting the statements quicker.

  • Selected bank return times: Some banks may have slower response times due to infrastructure or general network downtimes which may affect the time it takes for them to return a statement.

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