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If the accounts connected to your app aren't showing, here are some tips you can follow:

Ensure you have Customer insights enabled (as an Add-on feature) for your business.

Ensure the correct app is selected in the top right corner of the page

1. Ensure you have Customer insights enabled (as an Add-on feature) for your business.
2. Ensure the correct app is selected in the top right corner of the page
   
    
3. Ensure the selected app is set to live.
   
    

Why can't I see my linked accounts on the Customers page?

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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