Mono

Umar Ahmed-Tijani

Ogenna Ogbogu

Tinuola Oyepitan

Learn more about navigating the Mono Dashboard

Mono Dashboard

Usage analytics, settings on the new dashboard

New Dashboard Overview

Join our Partners' Slack to get the latest updates, announcements, and always-on support

How to join our Partner Slack channel

A simple guide on accessing support on the Mono Dashboard

How to access support on the Mono Dashboard

How do I fund my wallet

Top-up not reflecting in wallet balance

Omolara Akanni

Anita Onwuemene

A set of guides to navigating the new dashboard

Get to know your customers better with detailed insights into their Accounts, Identity, Transactions, and Income data, all in one place.

Customer Insight Overview

Why can't I see my linked accounts on the Customers page?

Customer Insights

Everything you need to know about setting up your developer account on Mono

How to activate your Developer Account on Mono

A step-by-step guide to activating a developer account in Kenya

How to Activate your Developer account in Kenya

A step-by-step guide on activating your business in Kenya

How to Activate your business in Kenya

A step-by-step guide on activating your business in Ghana

How to Activate your business in Ghana

A step-by-step guide on completing compliance and activating your business in on Mono Nigeria

How to Activate your business in Nigeria

A simple guide on upgrading your account on the Mono Dashboard

How to upgrade from a Developer Account to a Business Account on Mono

FAQs about activating your account on Mono

Keyu Ubi

Compliance and Activation on Mono

Mono Dashboard / Apps

How to create an app

Choosing account type you'd like to connect to suit your business needs.

How to set account types for Apps

Remove an existing app from your business

How to delete an app

How to edit an existing app

A guide to switching your app from sandbox to live mode.

Switching your App between Test/Live Mode

Visual guide to setting up Mono in sandbox mode

Testing your Mono integration in Sandbox mode

How do I switch from Live to Sandbox and vice versa in the Console?

Visual Guides

TIP: Ensure that you assign the appropriate level of user permissions to your team members to avoid any data mishaps.

What happens if/when I delete an app?

What is an App scope?

What are webhooks in Apps?

What are public and secret keys?

FAQs

Learn more about managing your business settings on the Mono dashboard

Mono Dashboard / Settings

Opt-in to receive monthly performance metrics

How to set up metrics reporting to your email

Get notified when your wallet is low on funds.

How to set up a wallet balance notification

How to edit business information (add a logo, etc)

Tip: Don't forget to assign user roles and permissions to manage team members better and avoid accidental deletion.

How to delete a business

Add multiple businesses to the dashboard across our supported countries.

How to add a new business to the dashboard.

General Settings

How to change ownership of a business

How to revoke teammate access to the Mono Customer Dashboard.

Set Role-based Access Control for each of your teammates

How to change your teammates' permission level.

How to invite teammates to the dashboard.

Create custom roles for role-based access control, tailored to your team's needs

How to create Custom Roles

Team Management

Keep track of events on your business using audit logs.

Audit Logs

A simple guide on how to add contact information for updates on your billing plan