To access support on the Mono dashboard, you can watch this short video or follow the guide below.
How to contact our support team on the Mono dashboard.
1. After you log into the Mono dashboard, click on the Chat Icon on the bottom right corner of the page.
2. A drop-down menu will be displayed. Click the "Send us a message" option, as shown in the screenshot below.
3. Click on the specific product category that you need help with, from the options displayed.
4. Finally, select the answers that match the bot's questions, and it will automatically send your query to our support team. Please note that we typically respond to messages within 24 hours.