N.B: From April 1st 2025, card payments will no longer be accepted for subscriptions and wallet top-ups on the dashboard. Instead, payments will be processed through Wallet/Virtual Accounts and Direct Debit. Please ensure your wallet is funded or set up Direct Debit to avoid any service interruptions.
Here's how to change your preferred billing method to wallet:
1. Log in to the Mono dashboard, navigate to the More tab on the sidebar, and select Plans & Billings from the drop-down.
2. Select "Choose plan" for the preferred plan.
3. On the pop-up that appears, click the option to change your billing method to "Pay with wallet"
4. If the funds in your wallet is less than the charge, you will receive a prompt to fund your wallet. If you have the required funds in your wallet, just click the pay button to complete your payment.
