FAQs

Frequently asked questions

25 articles in this collection
Written by Team Mono

What is the recommended dimension for the app icon?

Written by Team Mono
Updated over a week ago

How can I know the bank name a user transaction is coming from?

Written by Team Mono
Updated over a week ago

How long does the Mono exchange token code generated last before expiring?

Written by Team Mono
Updated over a week ago

Please how do you get the connect widget to close?

Written by Team Mono
Updated over a week ago

I have a problem using Mono Widget

Written by Team Mono
Updated over a week ago

The transaction API returned the transaction amount and type, it didn't give me the account balance at the end of the day.

Written by Team Mono
Updated over a week ago

Do you charge VAT?

Written by Team Mono
Updated over a week ago

For Businesses

How Mono works

How we provide access to financial data for the internet economy

Written by Team Mono
Updated over a week ago

As an admin is it possible to view all apps created by the team members in the org account?

Written by Team Mono
Updated over a week ago

Is it possible to get real time account transactions of users and not use history records?

Written by Team Mono
Updated over a week ago

How much free credit do I get for API calls?

Written by Team Mono
Updated over a week ago

Are API calls on test environments being charged?

Written by Team Mono
Updated over a week ago

Can I use Mono if I don't have a developer

Written by Team Mono
Updated over a week ago

When do you bill me?

Written by Team Mono
Updated over a week ago

How long do I have to pay my monthly Mono invoice ?

Written by Team Mono
Updated over a week ago

Using Public keys and Secret Keys

Here is to where public keys and secret keys are to be used.

Written by Team Mono
Updated over a week ago

Can I use Mono if I don't have a website?

Written by Team Mono
Updated over a week ago

How much does it cost to use Mono API?

Written by Team Mono
Updated over a week ago

What is the Mono Connect Widget?

Written by Team Mono
Updated over a week ago

For Users

I'm unable to connect my bank account using Mono

Written by Team Mono
Updated over a week ago

Can I delete my data from Mono, or revoke my consent to Mono?

Written by Team Mono
Updated over a week ago

How secure is Mono?

Your data is only shared with your permission

Written by Team Mono
Updated over a week ago

Is it free to use Mono?

Written by Team Mono
Updated over a week ago

What's my login details?

For users using the Mono Widget

Written by Team Mono
Updated over a week ago

What's username and password?

For users using the Mono widget

Written by Team Mono
Updated over a week ago